MensUSA Mission Statement:
If you are not 100% satisfied with the quality, fit or fabric of your suit you can return it for a full refund! The quality can be proven by your tailor! "People know Brioni, Armani, Zegna, Boss, and Canali, but at MensUSA.com you get the samequality but you are only paying for the products, not "the names".
We feel compelled and responsible to give you the best customer service. If you don't want to pay those silly prices at the malls, just let MensUSA.com take care of you and we promise you will become a regular customer!
We strive to provide the best: quality, value and service possible. We want you as a customer for life and we promise to never ever sell you a polyester suit as an Italian wool suit for , like other online suit stores!
We guarantee your satisfaction. We have an unconditional return policy on all unworn, and unused new items purchased. Returns must come with their original packing and labels. Once the item is received, we will refund the full purchase price minus the 0% Restocking Fee. No shipping fees are refunded. You must make a request to return your item within 15 days after you received your item, otherwise we shall deem that you are satisfied with your purchase and the sale will become final. If somehow we mistakenly misrepresented the item we will reimburse the full amount paid plus return shipping cost. (Christmas merchandise purchased from November 15th to December 29th can be exchanged up to January 25th).
Q: Is it safe to use my credit card/ debit card on your site?
A: Shopping at MensUSA.com is safe. Every credit card purchase you make at MensUSA.com is backed by the MensUSA.com Safe Shopping Guarantee, and our site is protected by SSL encryption technology.
Q: What is the status of my order?
A: Your order status will be available 48 hours after your order has been placed, by simply by emailing the tracking # to you.
Q: What forms of payment do you accept?
A: We currently accept Visa, MasterCard, Discover, and American Express and Cahsier checks and checks for all orders.
Q: Do you ship to addresses outside the United States?
# Minimum Orders CANADA :$139
# Minimum Orders EUROPE $149
# Minimum Order Australia $300
# Minimum Order Africa $500
# Shipping For CANADA :$25 and $10 Each Exta item
# Shipping For other Country's : $45 and $10 Each Exta
Q: Do you ship to PO boxes or Military APO/FPO addresses?
A: Yes, we ship to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
Q: What do you charge for standard shipping an order?
A: All orders shipped to a destination within the United States or its territories, or to APO or FPO addresses are shipped free of charge.
Q: When placing an order I get an error message stating that there has been an authorization failure. What went wrong?
A: Please double check the credit card number and expiration date on your card. Also, please be aware that we currently accept Visa, MasterCard, Discover, and American Express for credit card payment.
Q: Do you do back orders?
A: MensUSA.com does not do back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.
Q: Do you have a catalog?
A: Currently, we have a 'virtual' catalog. All our product is online, we do not have a physical catalog.
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Q: How do I know my suits size?
If you are unsure of your Suits or Shirt or Shoe size, you can cilicks Measuring Info.
Q: Can I Visit your store?
Our Los Angeles Store located at:
1246 Westwood Blvd.
Los Angeles, CA 90024
Q: What is your hours?
Mon - Fri: 10:30 a.m. - 7:25 p.m.
Sat: 10 a.m. - 7 p.m.
Sun: 11 a.m. - 6 p.m.
Q: Can i Buy Wholesale?
Yes, Once you ready to place the order and you have the sizes and colors ready give us a call.
(Please Press Line 4 and Ask For Leonardo Valentino )