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Post Purchase Evaluation
 
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In brief, customers will compare products with their previous expectations and will be either satisfied or dissatisfied. Therefore, these stages are critical in retaining customers. This can greatly affect the decision process for similar purchases from the same company in the future, having a knock-on effect at the information search stage and evaluation of alternatives stage. If your customer is satisfied, this will result in brand loyalty, and the Information search and Evaluation of alternative stages will often be fast-tracked or skipped altogether.
Views: 594 Sama Kadi
MARK2051: Post-Purchase Behaviour
 
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I created this video with the YouTube Video Editor (http://www.youtube.com/editor)
Views: 1277 Kimberley Liu
The Consumer Buying Process: How Consumers Make Product Purchase Decisions | Episode 50
 
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The consumer buying process consists of a series of stages that we--as consumers--go through when purchasing a product of service. In this video I'll explain the steps of the consumer buying process, and I'll explain how companies tailor their promotional efforts as consumers occupy different stages of the prices. Go Premium for only $9.99 a year and access exclusive ad-free videos from Alanis Business Academy. Click here for a 14 day free trial: http://bit.ly/1Iervwb To view additional video lectures as well as other materials access the following links: YouTube Channel: http://bit.ly/1kkvZoO Website: http://bit.ly/1ccT2QA Facebook: http://on.fb.me/1cpuBhW Twitter: http://bit.ly/1bY2WFA Google+: http://bit.ly/1kX7s6P SoundCloud: http://bit.ly/1hNcJ2k
Post Purchase Dissonance
 
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Project for my Marketing class about Post Purchase Behavior. This is an example.
Views: 287 Jordan Hatten
What is POST-PURCHASE RATIONALIZATION? What does POST-PURCHASE RATIONALIZATION mean?
 
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What is POST-PURCHASE RATIONALIZATION? What does POST-PURCHASE RATIONALIZATION mean? POST-PURCHASE RATIONALIZATION meaning - POST-PURCHASE RATIONALIZATION definition - POST-PURCHASE RATIONALIZATION explanation. Source: Wikipedia.org article, adapted under https://creativecommons.org/licenses/by-sa/3.0/ license. In cognitive science, choice-supportive bias or post-purchase rationalization is the tendency to retroactively ascribe positive attributes to an option one has selected. It is a cognitive bias. For example, if a person chooses option A instead of option B, they are likely to ignore or downplay the faults of option A while amplifying those of option B. Conversely, they are also likely to notice and amplify the advantages of option A and not notice or de-emphasize those of option B. What is remembered about a decision can be as important as the decision itself, especially in determining how much regret or satisfaction one experiences. Research indicates that the process of making and remembering choices yields memories that tend to be distorted in predictable ways. In cognitive science, one predictable way that memories of choice options are distorted is that positive aspects tend to be remembered as part of the chosen option, whether or not they originally were part of that option, and negative aspects tend to be remembered as part of rejected options. Once an action has been taken, the ways in which we evaluate the effectiveness of what we did may be biased. It is believed this may influence our future decision-making. These biases may be stored as memories, which are attributions that we make about our mental experiences based on their subjective qualities, our prior knowledge and beliefs, our motives and goals, and the social context. True and false memories arise by the same mechanism because when the brain processes and stores information, it cannot tell the difference from where they came from. The tendency to remember one's choices as better than they actually were, where people tend to over attribute positive features to options they chose and negative features to options not chosen. Experiments in cognitive science and social psychology have revealed a wide variety of biases in areas such as statistical reasoning, social attribution, and memory. Choice-supportive memory distortion is thought to occur during the time of memory retrieval and was the result of the belief that, "I chose this option, therefore it must have been the better option." It is also possible that choice-supportive memories arise because an individual is only paying attention to certain pieces of information when making a decision or to post-choice cognitive dissonance. In addition, biases can also arise because they are closely related to the high level cognitive operations and complex social interactions. Memory distortions may sometimes serve a purpose because it may be in our interest to not remember some details of an event or to forget others altogether. The objective of a choice is generally to pick the best option. Thus, after making a choice, a person is likely to maintain the belief that the chosen option was better than the options rejected. Every choice has an upside and a downside. The process of making a decision mostly relies upon previous experiences. Therefore, a person will remember not only the decision made but also the reasoning behind making that decision. People's conception of who they are can be shaped by the memories of the choices they make; the college favored over the one renounced, the job chosen over the one rejected, the candidate elected instead of another one not selected. Memories of chosen as well as forgone alternatives can affect one's sense of well-being. Regret for options not taken can cast a shadow, whereas satisfaction at having made the right choice can make a good outcome seem even better. Human beings are blessed with having an intelligent and complex mind, which allows us to remember our past, be able to optimize the present, and plan for the future. Remembering involves a complex interaction between the current environment, what one expects to remember, and what is retained from the past. The mechanisms of the brain that allow memory storage and retrieval serve us well most of the time, but occasionally get us into trouble.
Views: 318 The Audiopedia
Trading Psychology: Post-Purchase Rationalization and Selection Bias
 
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Post-Purchase Rationalization. Louise Cooper comments. If you've found this video useful, please click the like button and share it with your friends and remember to SUBSCRIBE to remain up-to-date! I think one of the most important things you can do when you put a trade is write down why you are buying a particular market. And the reason is because of a thing called post purchase rationalization - if you look back at your original trade and it goes against you, you can learn from that experience. Hedge funds use selection bias to great affect! Selection bias, how you monitor performances of certain stocks or funds is very important.
Views: 1254 UKspreadbetting
Understanding Consumer Purchase Decisions
 
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Marketing strategies require more than just demographic and purchase behavior data to build effective messaging. A deep understanding of what drives a consumer decision is required. Within any customer decision is a core motivational element that must be identified early in the creative process. Contact us: https://www.merkleinc.com/contact Connect with us: https://twitter.com/MerkleCRM https://www.linkedin.com/company/7947/ https://www.facebook.com/merkleinc https://www.instagram.com/merkle_inc/
Views: 1272 Merkle
S&B: Pre & Post Purchase Investment Analysis
 
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This week Jay covers the new regulations for the pre and post purchase analysis on investments. Jay also discusses how the S&B Municipal Bond Ratings and S&B Corporate Bond Service can provide due diligence.
Views: 104 SeifriedBrew
Optimizing the Customer Experience Pre and Post Purchase
 
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A practical webinar on a wide variety of topics pertaining to eCommerce, Digital Marketing, and an Omnichannel strategy.
Views: 232 Trustpilot
Psychology of a purchase decision
 
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Human psychology is a fascinating science, not least because of the frightening discoveries about just how predictable our behavior can be. Customers make decisions based on a large number of factors and although it is impossible to influence them all, successful marketers try to strike a balance between appealing to the emotional and rational sides to our personality. Humans are not completely practical, nor do they make decisions based solely on feelings. The amount of emotional desire varies according to the product, but rational decisions vary according to circumstances. More on http://www.marketingallincusive.com
Views: 179 ConsilierTV
Post-purchase Affect
 
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My great movie.
Views: 122 ceamorose
Catch a Customer - Part 5/5 - Post Purchase Evaluation
 
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Brand Freak Marketing FREE weekly tip: Find out how to attract more customers as we take you on an adventure through the "consumer decision making process". In this 5 part series we give you the inside details on how customers decide to choose a particular brand over all others. In this video we look into the importance of creating loyalty by providing a great service before and after the purchase has taken place. We offer free marketing advice to small businesses in NZ and Australia, plus many other marketing services. For more tips and to find out more about our service visit: http://www.brandfreakmarketing.com/
Analyze a recent purchase decision you made using the steps in the co
 
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Analyze a recent purchase decision you made using the steps in the consumer decision making process.  Submit a detailed outline in which you show the steps you took in making the purchase decision and the rationale behind each step Consumer Decision Making Process The consumer decision making is a complex process with involves all the stages from problem recognition to post purchase activities. All the consumers have their own needs in their daily lives and these needs make them make different decisions. These decisions can be complex depending on the consumer’s opinion about a particular product, evaluating and comparing, selecting and purchasing among the different types of product. Therefore, understanding and realizing the core issue of the process of consumer decision making and utilize the theories in practice is becoming a common view point by many companies and people. There is a common consensus among many researchers and academics that consumer purchasing theory involves a number of different stages. Depending on the different factors and findings, numerous researchers and academics developed their own theories and models over the past years. However, according to Tyagi and Kumar (2004), although these theories vary slightly from each other, they all lead to almost the same theory about the consumer purchasing theory which states that it involves the stages of search and purchase of product or service and the process of evaluation the product or service in the post-purchase product. Five Stage Model initially proposed by Cox et al. (1983) is considered to be one of the most common models of consumer decision making process and it involves five various stages. These stages are: recognition of need or problem, information search, comparing the alternatives, purchase and post-purchase evaluation. This simple model clearly illustrates and explains how the consumers make a purchas
Views: 0 fbxfgn fgnxfgn
14 purchasing cycle - post purchase
 
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Subject concept video
Views: 59 mnm institute
Post Purchase Dissonance Final
 
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The updated version of the project for my marketing class
Views: 111 Jordan Hatten
Consumer Post Purchase Disposal lecture BBA by Prity Birla, Biyani group of colleges
 
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This is a part of lecture presented by PRITY BIRLA Asst.proffesor of biyani girls college.The video is about post purchase disposal of consumer. Marketous role is very important not only in selling offerings but continue till post purchase disposal. The video is helpful for management students.
Views: 761 Guru Kpo
Consumer purchase decision - defined
 
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A consumer's purchase decision is to buy the most preferred brand, but two factors can come between the purchase intention and the purchase decision. - created at http://www.b2bwhiteboard.com
Views: 1834 B2Bwhiteboard
Influence in Purchase Decision
 
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-- Created using PowToon -- Free sign up at http://www.powtoon.com/join -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 57 Sanjul Kumar
The Post-purchase Opportunity in Retail
 
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Amit Sharma, Founder & CEO of Narvar, explains the New Moment of Truth - another tipping point in the customer journey which marketing executives should know about. You'll learn about the elements that make up that post-purchase opportunity so you can understand how to optimize the experience to build customer loyalty. Learn more at: Narvar.com
Views: 820 Narvar
Episode 102: The Consumer Buying Process: How Consumers Make Product Purchase Decisions
 
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Go Premium for only $9.99 a year and access exclusive ad-free videos from Alanis Business Academy. Click here for a 14 day free trial: http://bit.ly/1Iervwb View additional videos from Alanis Business Academy and interact with us on our social media pages: YouTube Channel: http://bit.ly/1kkvZoO Website: http://bit.ly/1ccT2QA Facebook: http://on.fb.me/1cpuBhW Twitter: http://bit.ly/1bY2WFA Google+: http://bit.ly/1kX7s6P Listen to Alanis Business Academy on the go by downloading our new podcast: iTunes: http://bit.ly/1dwKyWi Stitcher: http://bit.ly/PvPjoa Tunein: http://bit.ly/1gLsDH4 The consumer buying process is a series of stages that all consumers go through when purchasing a product. The speed in which we--as consumers--venture through this process depends largely on our exposure to the products we're considering as well as the expense of those products. This video is an updated version of a older discussion of the consumer buying process. Although the content is the same, the examples have been revised to provide a more thorough explanation of the process. If you have any questions please post a comment in the comments back and I'll get back to you as soon as I can. Thanks for watching.
Post-Purchase Rationalization aka Narcissists Do Not Make Mistakes
 
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Sorry for the cheesy metaphor. LOL!
Views: 355 Randy Andretti
Help: Post Purchase
 
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Views: 166 Eric Vander Wal
2   6   6) Post Purchase (11 23)
 
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Wharton school University of Pennsylvania
Views: 298 IDERSUREN Batkhuu
Marketing: Emotion Drives Every Purchase Decision- Steve Smith | Business Coach
 
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Steve Smith, founder and President of GrowthSource Coaching speaks to young lawyers at the Pacific Law College about how consumers make purchasing decisions. If you need an engaging, inspirational speaker for your organization's events, contact Steve about available dates and arrangements. http://www.growthsourcecoaching.com/public-speaking.html
Tata Nano_ Consumers' Post Purchase Behaviour
 
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Video By:- Prof. Atmanad MDI, Gurgaon
Views: 88 coolsehrawat
Post-Purchase Dissonance
 
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-- Created using Powtoon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 42 Sab J
Bushnell Engage 6 month post purchase review
 
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Thoughts on the scope after having used it on a couple hunts and done some extensive shooting with it.
Views: 1128 BigMountainMike
Omarion Ft. Chris Brown & Jhene Aiko - Post To Be (Official Music Video)
 
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Watch "Open Up" Official Lyric Video! http://smarturl.it/OpenUpLyricVideo Stream and Download Omarion's latest single ‘Open Up’: http://smarturl.it/CP4 Follow Omarion! Facebook - https://www.facebook.com/omarion/ Twitter - https://twitter.com/omarion Instagram - https://www.instagram.com/omarion/ "Sex Playlist" the album in stores now Download: http:smarturl.itTheSPAlbum Stream: http:smarturl.itSPAlbumStream Music Stream Omarion’s ‘CP4’ album here: http://smarturl.it/CP4 Spotify - http://bit.ly/OSpotify Apple Music - http://bit.ly/OAppleMusic SoundCloud - http://bit.ly/OSoundCloud Tidal - http://bit.ly/ONTidal Omarion Website - http://omarionworldwide.com Merch - https://shopomarionworldwide.com/ About Omarion: For nearly two decades, Omarion has vibrantly painted the entertainment landscape as a chart topping, multi-platinum, Grammy-nominated Recording Artist, Producer and Actor.  Among the ranks of RnB’s elite, his unmistakable sound has driven the success of multiple Gold and Platinum albums and singles from O, 21, and Face Off with Bow Wow to radio favorites Ice Box, Entourage, Touch, I’m Up (featuring French Montana; Kid Ink), and his triple-platinum 2015 Billboard hit “Post To Be” (featuring Chris Brown ; Jhené Aiko).  On stage, the pop icon continues to electrify audiences worldwide with his charismatic energy and signature dance moves.  After learning his 5th Album installment “Reasons” was inexplicably held hostage, Omarion made the critical decision to become the master of his own destiny, venturing out on his own to foster an unrestricted and direct creative connection with his fans through his music and visuals. Dedicated to his most loyal fan base, Omarion established Omarion Worldwide, the official hub for all things Omarion: Music, Video, Original Content and Signature Merchandise. Omarion is expanding his global reach as a triple-threat Entertainer and Mega-Star through an interactive platform determined to give the fans what they have been missing. Omarion Ft. Chris Brown & Jhene Aiko - Post To Be (Official Music Video) https://www.youtube.com/watch?v=aPxVSCfoYnU Omarion https://www.youtube.com/c/omarion
Views: 651813023 Omarion
How Post-Purchase Data Drives Success
 
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When an online shopper returns something that they bought online, they are obviously saying that they don't want the product. But they might be telling an online merchant a lot more than that. Joe Beninato, founder and CEO of chatbot company Banter, talks about how to use post-purchase data to inform marketing and merchandising decisions.
Views: 35 Signifyd
Upselling Techniques Post Purchase - Ecommerce Email Marketing
 
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Discover and Avoid The Top 8 Email Marketing Mistakes For Free at http://www.emailloyalty.com/free Upselling Techniques Post Purchase We're going to reinforce the fact that they've made an excellent buying decision and just offer them some add ons or bolt ons to increase the value that they get from it and buy some more stuff. If your customer isn't ready for the hard sell on the receipt or they aren't interested in buying more I would still make sure these get set up because there are different ways that we can benefit on the post purchase Let's say your shipping is guaranteed to be there in 3 days Leave a bit of room, have an automation go out in 5 days and ask them if they're happy with their product Did it arrive on time, are they satisfied - If they're happy, could they leave a review Sending these types of checking in emails is going to create the perception of the one to one communication that we're after It's going to build massive customer loyalty and also if your customer is pissed off for some reason It's better for them to tell you then for them to keep it to themselves and bad mouth you in the background. Discover and Avoid The Top 8 Email Marketing Mistakes For Free at http://www.emailloyalty.com/free
Views: 38 Email Loyalty
Capturing the consumers where purchase decision is made
 
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Consumers drive 70% of purchase decisions at store shelf -- mobile redefines this. (RIS News Retail Technology Conference :: Adapting to the Rise of the Mobile Shopper :: April 2010)
Views: 42 tabernaretail
6 Post-Purchase Marketing Strategies That Supercharge ROI | ReadyCloud.com
 
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What methods can you use to secure loyalty and retention after the purchase cycle? Here are 6 that work like a charm. Full report at: https://www.readycloud.com/info/6-post-purchase-marketing-strategies-that-turbo-boost-roi Check out our related Forbes article: https://www.forbes.com/sites/forbescommunicationscouncil/2018/05/15/these-post-purchase-marketing-strategies-encourage-loyalty-and-retention/#56ea8a06eed1
Purchase Decision Process
 
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Digital assignment on the mobile marketing revolution
Views: 50 Angi Hawes
Tips to Bring Customers Back: Post-Purchase Promotional Messages
 
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Kestrel Lemen, Marketing Strategist at Bronto Software, outlines the key types of post purchase messages to be implemented as part of a post purchase series. Listen as Kestrel talks about the value of the post purchase message and how it can drive customers back to buy.
Views: 615 Oracle Bronto
Post Purchase Followup
 
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Our Follow up Email Marketing can help you build your business after the sale. It helps you learn whether your customers are happy with their purchases, associated services (customer care, delivery options, shipping), pricing, and encourages future purchases.
Views: 46 Rating System
BUYER BEHAVIOR AND PURCHASE DECISION MAKING PROCESS
 
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Video presentation on Buyer Behavior Model with discuss on the factors influence the buyer behavior and decision making process. Presentation also explain on the term of Brand Loyalty, Repeat purchase and Corporate image. Presenter 1) HARIZ AMIRUL BIN AIDI ROSLAN Actor 1) AIMAN BIN TAJUDDIN 2) MOHD NAJMIE BIN AHMAD TARMIZI
Views: 278 hariz amirul
Chp2T2 Pre purchase stage
 
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Views: 652 Clara Tay
Harper College Dr   Mochocki Mkt247 Chap 18 and 19 Post Purchase and Org Behavior
 
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HarperChapter 18: Post Purchase Processes, Customer Satisfaction & Customer Commitment, LEARNING OBJECTIVES LO1: Describe the various post-purchase processes engaged in by consumers LO2: Define and discuss post-purchase dissonance LO3: Discuss the issues surrounding product use and nonuse and their importance to marketers LO4: Summarize disposition options and their relevance to marketers and public policy LO5: Explain the determinants and outcomes of satisfaction and dissatisfaction LO6: Describe the relationship between satisfaction, repeat purchase, and customer commitment Chapter 19 Organizational Buyer Behavior LEARNING OBJECTIVES LO1: Describe the organizational purchase process LO2: Summarize the external factors that influence organizational culture LO3: Summarize the internal factors that influence organizational culture LO4: Explain the influence of organizational buyer segments on marketing strategy College Dr Mochocki Mkt247 Chap 18 and 19 Post Purchase and Org Behavior
Views: 169 DrMochocki
POST-PURCHASE DISSONANCE [NO MAN'S SKY REVIEW] + [IDEAS]
 
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THANKS FOR STOPPING BY!! Subscribe - http://bit.ly/1sav0Qh Twitter - @ryuencrasher
Views: 105 ant 'NY
Retail Revolution 2018 - Subscribing to a brand driven post-purchase experience
 
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The promise of a simpler and smarter way of shopping quickly moved Subscription Commerce from early adopters to the mainstream. Now, more than 15% of US consumers enjoy subscription services, and with each scheduled delivery eagerly await their package of happiness. Learn how leading subscription retailers infuse both brand and convenience into the fulfillment, delivery and returns experience—to create more loyal customers and grow their markets. For more information, visit https://www.pitneybowes.com/us/global-ecommerce.html
Views: 43 Pitney Bowes
jewellery store ecommerce website
 
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Consumers go through stages within the buying process. It is imperative that you have the right branding for your business that represents your company's goals. The right products, the right pricing and the guaranteed services that should come with it. The buying process starts with : 1. Problem recognition 2. Information research 3. Evaluation of alternatives 4. Purchase decision 5. Purchase 6. Post purchase evaluation For branding consultation and website development I can be reached at the information below. Let's start your website development. There is a questionnaire within the url link below, should take around 5-10min. http://bit.ly/2vwFf7F
Views: 2 Anthony Simpson
Thank You - Post Purchase
 
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Thank you so much for purchasing from us today. We can't wait to hear your thoughts. Just a few items of business...
Views: 318 Puruskin
Pacific Coast Builder's Conference: Accelerating the Purchase Decision
 
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Jeff Shore | Sales Training | More at http://jeffshore.com
How is a purchase decision made on the sales area? TRUE SENSE, for true and realtime answers.
 
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In the past, information on customer behavior between the shop entry and the point of sale was scant. Where does the customer move through? Where does he stop? Does the customer respond to advertised products? With our solution you'll learn how to catch customers' attention from the customers themselves. Our sensortechnology tracks consumer behavior in real time. We'll deliver the information about your customers' behavior from the moment they step onto your sales floor. Use it to optimize your displays, digital media, the store layout and the staff on the sales floor. Learn from your customers and increase stopping times. Increase customer interaction with the products on sale. Display your entire sales floor as a heat map by means of our wide-angle sensors. Hot areas indicate where people stop and take interest in the products. Cold areas are the ones people just cross. How many areas of your store does the average customer visit? Do customers enter several areas, and which racks do they skip completely? Generate frequency and use it for your entire store.
Views: 200 Franco L Maglio

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