Transcription: Hello and welcome to Your Money 2.0. I’m Thomas Fox, community outreach director for Cambridge Credit Counseling. Have you ever ordered a free product file online and been asked for your credit card information? Well, if you're not reading the fine print it could be costing you. The Federal Trade Commission has seen an increase in complaints about negative option marketing, which is the practice of offering something for free and varying reoccurring fees in the fine print. These fees do not require you to do anything; in fact it's quite the opposite. These fees kick in when you fail to perform an action such as indicating you do not want to subscribe to their service. This aggressive marketing ploy is costing consumers millions of dollars every year. What can you do to protect yourself? We’ll tell you. First, let's look at how negative option marketing works. Let's say you sign up for a credit monitoring service that offers a free credit report, when you sign up for your free report the site request your credit card information. Deep down in the fine print, the vendor discloses that if you don't cancel your free trial you'll continue receive additional reports or offers from third-party affiliates. This of course, is provided at a monthly fee, what you may not realize you're being charged. Sure it's misleading but unfortunately it's not illegal, in fact many marketers use this ploy everyone from teeth whitening marketers to movie rental websites dabbles in negative option marketing. Why is this scheme gained in popularity? Experts suggest that due to the hectic nature of American life, it works. Marketers know we're busy and that we rarely take the time and effort to review online disclosures. I'm guilty as charged. When I signed up for iTunes I didn't put on a pot of coffee and read every detail in the user agreement, not alone. Who among us has read any of these disclosures? Even if we did, what will we understand, most are written pure legalese. Beyond that most of the charges go unnoticed for months, why? Again the breakneck pace of modern life, we're busy with work, kids and trying to find a moment to breathe. Who takes the time to review their credit card statements, well on that note I cannot claim guilt, as I'm all too familiar with the errors that can occur on a credit card statement. Aside from my career is a credit expert I'm also a recent victim of identity theft. I would never have detected the seemingly insignificant charges the criminal was making on sites like Amazon and Audible.com if I hadn't taken the time to review my statements each month. Sure I know many people who cast aside their statements even throwing them away without opening them which by the way is in the open invitation of dumpster diving identity thieves. Be sure to shred any of your statements after you have to read them completely. To protect yourself against unintended charges there are a few things you can do, start by reading every agreement from start to finish. If you have questions call a company's customer service department if they can't provide sufficient answers well, go on to another company. If you choose to opt in to a service, use a credit card as they offer more effective protections then your debit card also if there are any shenanigans the charges will go against your available credit limit and not your bank account which could lead to a whole new set of headaches and most important read all your monthly statements. Credit cards, cell phone, cable, you name it, not only will this review point out any instances of negative option marketing but you may come across some fees that simply don't make sense to you. That happens call to find out why these fees are assessed and see what you can do to have them removed. Until next time, I'm Thomas Fox for Cambridge Credit Counseling.